PRIVACY POLICY

As MUSTHAIR MEDICAL KOZMETIK (“Musthair”), we attach great importance to the privacy of our visitors and customers. This Privacy Policy explains how personal data collected through www.musthair.com (“Website”) is processed, protected, and used.

1. Personal Data Collected

When you visit our Website or use our services, the following personal data may be collected:

• Full name
• Phone number
• Email address
• IP address and device information
• Appointment and contact form details
• Cookie data

2. Method of Collecting Personal Data

Your personal data may be collected through:

• Contact and appointment forms on our Website
• Cookies
• Communication channels such as email, phone, or WhatsApp

Data may be collected through automated or non-automated means.

3. Purposes of Processing Personal Data

Your personal data is processed for the following purposes:

• To provide better services
• To create and manage appointment requests
• To respond to your inquiries and communicate with you
• To improve service quality
• To fulfill legal obligations
• For marketing, informational messages, and campaign notifications (subject to your consent)

4. Transfer of Personal Data

Your personal data is not shared with third parties except in the following cases:

• Legal obligations
• Authorized public institutions and authorities
• Technical infrastructure and software service providers we work with

International data transfers are carried out only in compliance with KVKK and GDPR, with necessary security measures in place.

5. Data Retention Period

Your personal data is retained for as long as necessary for the purposes of processing and in accordance with legal retention periods. At the end of this period, data is deleted, destroyed, or anonymized.

6. Cookies

Cookies are used on our Website to improve user experience. You can refuse or delete cookies via your browser settings; however, some parts of the Website may not function properly in such cases.

7. Data Security

Musthair takes all necessary technical and administrative measures to ensure the confidentiality and security of your personal data. Our systems are protected against unauthorized access, data loss, and misuse.

8. User Rights

Under the Personal Data Protection Law No. 6698, you have the right to:

• Learn whether your personal data is being processed
• Request information if it has been processed
• Learn whether it is used in accordance with its purpose
• Request correction of incomplete or incorrect data
• Request deletion or destruction of data
• Request compensation for damages in case of unlawful processing

9. Contact

For any questions or requests regarding this Privacy Policy, please contact us:

Musthair
Adnan Kahveci Mah. Yavuz Sultan Selim Blvd.
Perlavista AVM, Block A, Floor 11, No: 112
Beylikduzu / Istanbul / Türkiye
Email: info@musthair.com
Phone: +90 530 380 7888

10. Policy Updates

Musthair reserves the right to update this Privacy Policy at any time. Updates become effective upon publication on the Website.